I was super upset about this place and I was looki...

I was super upset about this place and I was looking forward to eating here as a highlight to my vacation. I should have taken it as a warning when we sat down that the table beside us warned us that they have been there for 3 hours. (They said that they have been there every year for 5+ years and service and food has NEVER been worse.)
We sat down and decided we would just order 1 large pepperoni pizza and 2 waters, keep it simple to get in and out. Waiter took about 25 minutes before coming over and taking our order (which we then heard a table over from us complaining that they have been there longer than us and he took our order first, yikes...)
I did however feel bad for the waiter, he explained to us that he was new and was apologetic.
After about 45 minutes of waiting for our only item we ordered, he said that he forgot what we ordered and came back to take our order again. This was so upsetting and frustrating that we just left. A lot of time wasted that could have been spent in the park or actually eating.