While I'm am extremely pleased by the service we r...

While I'm am extremely pleased by the service we received from Rey Castillo , when we purchased a used 2012 Highlander, I've since learned that the mechanical service we were shown that were preformed on the car prior to our purchase was false.

I just took the car in yesterday for what should have been a standard oil change (to my trusty mechanic), the first required sine purchasing the car 4 months ago and walked away with over $1000 in service fees, because the car apparently hadn't had anything done to it or was missing key mechanical parts.

I will never take my car back to the Sunnyvale Auto Service department. Sadly, neither them or the sales team can be trusted.