4 years ago

Enjoyable but the staff and services seemed to be ...

Enjoyable but the staff and services seemed to be overwhelmed by the number of guests. My wife has Elite status and was not given any of her usual perks, such as an early check in. The towels at the pool were low/out in the morning. The pool was full from 8 am onwards, people were sitting on the pool deck on their towels. Trying to empty our rental car, the bellhops would walk away with the cart before we were ready, despite saying "I'm not done yet" multiple times.

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