Usually great service. Cancelled a nights accommod...

Usually great service. Cancelled a nights accommodation which had Ben booked and paid for through the Next Website. Cancellation was within the policy and a refund was given, although the amount for the room was not refunded, rather $124 with the Duty manager informing me that would have been the cost of the room for the 1/01/20. Absolute rubbish, Next hotel has never had a room for $124. Night rate was 166.50 and should have been refunded in full! Won t be staying again for work or pleasure!
Disappointing.
Regards
Nathan Moody