We had a horrible experience with H&R Block's onli...

We had a horrible experience with H&R Block's online tax service. We caught multiple mistakes made by the "tax pro" and it took days of talking in circles to get the issues resolved. Further, we encountered issues with the website when trying to finally sign our return. When we called customer service, we kept getting dropped after being on hold for 20+ minutes. We will never use H&R Block again and wouldn't recommend anyone else do so.