4 years ago

Terrible place to get warranty work done.

Terrible place to get warranty work done.

Update:
Exactly, because my service rep was going to charge $320 for diagnostic when the car is still under Mercedes warranty. Several intermittent problems with the car, but the service rep always said either we cannot reproduce it or that's normal.
The collision warning that's going off crazy while i'm just waiting at the traffic light with no cars nearby moving, and rattling sunshade was never fixed while it was under the bumper to bumper warranty. Now, I have to pay $320 if the technician cannot reproduce these issues.

I even spoke to someone who claims to be service department manager, which wasn't true based on checking later on.

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