Matthew McQuilty

Review of Hilton Hotel Brisbane

This review is based on our most recent stay. Prev...

This review is based on our most recent stay. Previous stays bumped the score to 4 stars. Hilton provide the opportunity to request certain things for your stay when you book online. We requested a room as far away from the lift as possible. We got the room right next to the lift. Normally they get this right so benefit of the doubt. They moved us up the hallway after a trip back to reception. Normally when we stay we request a couple of extra towels and son different pillows. These requests didn't follow us to our new room (we can't be sure they made it to the first room as we didn't enter). We got it sorted eventually.