Kamil Karwat

Review of Fuel Powersports

Ok, where do I start...? I found a nice bike on th...

Ok, where do I start...? I found a nice bike on their site so I called this place and requested to speak with someone in sales. I few minutes later Jake got on the phone. I told him I have been preapproved for financing and was interested in a specific bike I located on their site. I asked for the Out-The-Door price for said bike and Jake told me what I see on the site is what the OTD price is. At this point I requested him to email me a purchase agreement so I could have my credit union print a check and I would make my way down (90 miles) to complete the sale thus not having to make two trips (once to get the purchase agreement and then to drop off the check). At this point Jake stated that they can not email me the document because of a legality issue. He stated to come down and we would do everything in person. He then told me that my credit union is one of their partners and that I could leave with the bike in one day. When I showed up Jake was missing and I was introduced to Brendon. Brendon proceeded to write up the purchase agreement which ended up being more then $1k more then the price listed on the website (excluding tax, title fees). When I questioned his math he stated that this is the "freight and document fees" that are always included in a sale. After a short while I decided to back out of the deal. At this point Brendon became argumentative and rude. Once I left and was 20 minutes down the road I got a call from Brendon who proceeded to accuse me of stealing some of the accessories I intended to purchase along with the bike. He stated that the gloves I wanted to purchase were missing and he needed them back or police would be called. At this point I requested to speak to his supervisor and he quickly hung up the phone. I then tried to reach the manager of this store via phone to notify him of my experience but got the run-around every time I called. I do not recommend shopping here and will never return.