Jennifer sitko

Review of Rocky Mountain Siamese Rescue

If I could give a negative rating, I would. We wen...

If I could give a negative rating, I would. We went in to look at two kittens that were up for adoption in Petsmart on S Colorado Blvd after calling multiple locations for the past few weeks. The girl that showed us the cats, so believe her name is Jazz, first walked in asked if we were really interested in adoptions because if not, she didn t want to waste her time showing the kittens. She showed us the kittens and we asked if we were able to take them home today. She stated it is a 24 hour process and we had to fill out an application. After that she mentioned to us they had been spayed and we asked if they had been declawed. We DID NOT know that in Colorado it is illegal as we just moved from Florida. Then we were given an application and the girl left and little did we know, she then went behind our back and called Carie at the shelter to tell her we had asked about declawing. Then a man came and said Jazz told him we had questions about declawing. We told him we did not ask about how to do it, we asked simply if they had been. He then told us, our application was denied with Carie even before we filled it out because we asked that question. How do we get denied for asking a question?! Maybe I asked because I don t want a declawed cat because I think it s mean. I ve grown up with cats for over 10 years and had five to six at a time and they ve all lived indoors and never have been declawed but because we are from Florida it is the same question we would ask anywhere as to if they had been spayed or neutered. NO ONE said we were planning to do that. Before you give the wrong information, make sure you understand the reasons behind our questions. Maybe your employees need more teaching before calling behind your customers backs to do something so disrespectful and rude. After speaking with Carrie again to explain the reasoning behind my questions, she said i could submit my application and she would speak with me after that. Now, why would I even want to deal with a company and shelter that is beyond biased because we aren t a native to Colorado and simply cannot even ask a question? Beyond Rude. Beyond Disrespectful. Beyond Terrible Customer Service.