Mitch Miller

Review of Portillos Rockford, ILL

I love portfolios but I have given up on this loca...

I love portfolios but I have given up on this location. Time after time they just can't seem to get the order correct. Its a new location but that's not the problem because it was just fine for a time. Once I was trapped in the drive through with about 20 other cars for over an hour and had to call inside to let them know that the person running things outside was clearly not concerned. They had lost so many orders that day that they actually gave me a free cake. It was a nice gesture but I have not been back since. They go through employees like they are disposable and I think that's the issue. no matter if your inside or outside its mass confusion.