Security let a drunk woman into my in-law's room a...

Security let a drunk woman into my in-law's room at 2:30am. She didn't know where her room was. Instead of checking with the front desk, they just started randomly opening any room she thought was hers. My son was sleeping in another room, monitored, but still it would have not been good if they had let her in our room a door away. I did not feel comfortable here after this incident. This should never happen.