I wish I could give negative ratings. But I want e...

I wish I could give negative ratings. But I want everyone to know. This is the worst company in regards to customer care. They charged me even though I closed my account as they had my credit card number saved on my account. When I called them for refunds they said it takes 12 weeks I kept calling them december, january and february they said it already on its way. Well I never received it. Finally I called them again after 2 months they tell me we have no information of your account as your account is closed. I want to sue this company for charging me even though my account was closed.