I recently purchased a new 2019 GTI here in Octobe...

I recently purchased a new 2019 GTI here in October. This vehicle was unfortunately a victim of poor manufacturing by VW, and immediately failed on me driving it home. Thanks to an emission problem, the car would shut itself off while in motion. When I arrived home, I sent an email to my salesman about the issue and hoped for the best.

The staff at NorthPenn immediately hopped into action and guided me through the process of repurchase. I was afraid that I was going to get significant pushback on the issue, but George was there with me every step of the way and provided expect advise on how to handle the situation. Without his guidance I would have surely not known where to go, and it was an excellent feeling to have someone on my side through the process. I am incredibly grateful for his advice.

While I will most likely purchase a car by a different manufacturer after this unfortunate event - if you are set on purchasing a VW - NorthPenn is absolutely the place to go, bar none. The friendly staff, knowledgeable service, and general support I received made even this situation relatively painless.