It was a Meh hotel stay..gives the image and impre...

It was a Meh hotel stay..gives the image and impression of some high-end, high priced hotel in NYC but it's a pretty below average hotel slapped with paint. Rooms are fine for the area. The super creeky and very uneven floors were covered up by cheaply installed carpet. No extra perks offered except for free water in the lobby and "snacks"(which I had yet to see). Windows to the street offered 0 privacy and the beds were not very comfy and excessively tucked in. Check-in process was a nightmare. I paid and purchased 2 rooms online for my staff but despite my CC already having a hold payment I was asked to pay again in person and as I had my company card was first told to complete an authorization form, then told to have my company sign the form, then told I need a picture of the card, then told I need my CEOs photo ID. I dealt with 4 staff members..one female manager and 3 front desk and they each have me a different story every time for the required forms . The doorman was super nice always said good morning, and opened the door and the internet worked well. Won't be staying here again on my quarterly visits withy team.