My 3 month old jaguar Se was booked in as I was un...

My 3 month old jaguar Se was booked in as I was unable to connect online and use traffic updates from the day I purchased it. After car had been checked was informed that it was to do with the SIM card that came with the car had not been registered and on delivery back to me the driver would set it up with me. After sitting with the delivery driver for over an hour he was unable to get it working . He then phoned the office who told me that as the card was never registered on collection for me would now be void and I would have to come into the shop and collect a new SIM card. They were not prepared to post one out or deliver new SIM card to me.
Fortunately as this was not convenient for me I phoned the SIM card provider (Ubigi which is supplier to jaguar cars) and in under 5 minutes had me up and running