LRM manages our building. We had 2 elevators, one ...

LRM manages our building. We had 2 elevators, one has been "out of order" for more than one year and the other has been out of order for more than a month. We are in Central London and spending a tremendous amount of money for service charge. this company doesn't even bother fixing the elevators. We had to walk 10 floors up and down everyday, sweating...