Shirin Aguiar

Review of JENDEV @ JEC

The battery in my Touchmate laptop had swollen up ...

The battery in my Touchmate laptop had swollen up and distorted the keyboard. Powerhouse said they could do nothing and advised me to take it to the recycling centre immediately. Fearing it might explode, I drove to La Collette which was closed. Later I came across Tech Supplies in Sand Street, St. Helier, who agreed to look at it. They unscrewed the back, removed the faulty battery and handed the laptop back to me usable. At Powerhouse I did not get past the IT customer service desk. I was also asked for the laptop receipt, which I did not have as I bought the laptop almost two years ago.