Overall my experience at PC Bhurban was favourable...

Overall my experience at PC Bhurban was favourable although there were quite a few areas that needed improvement. Prior to leaving for Bhurban I had called the hotel and they had assured me that they had plenty of rooms available. After reaching the hotel the next day, the people at the reception informed me that valley-facing rooms were all booked. After discussing with them at length, and asking for a free upgrade, a standard valley-facing room magically became available. The reception staff in general needs to improve their attitude. Room-service was also generally slow and had to be called more than once.

The valley view is very nice and the hotel grounds are beautiful. The rooms are very clean and maintain the PC quality. The included breakfast buffet was also good, and the dining choices are sufficient.