Early Sunday morning (12:30am) I was awakened from...

Early Sunday morning (12:30am) I was awakened from a leak in the ceiling. I contacted the after hours number. Left information on what was going on and waited for a call back. Shortly thereafter I was contacted by text from Natalie. She asked me some more Shortly questions and then attempted to call some plumbers. She wasn't getting a call back and she was concerned that I would have to stay up all night watching it. She texted me some suggestions and told me she would start calling around 6 to find a plumber. As promised she contacted me at 6 to see how I was doing and to let me know she was contacting the plumbers. She finally got someone and told them to contact me to let me know they were on the way. In the end she got a great contractor. They fixed the leak and the hole so we were up and running within 5 hours. But I appreciated her constantly following up to see how I was; how the repairs were coming and whether I was pleased to the plumbers work. Thanks to Natalie!!