Liam McCartney

Review of Gieves & Hawkes

I visited Gieves and Hawkes to have my Grandfather...

I visited Gieves and Hawkes to have my Grandfather's medals mounted and the collection of the medals took over 6weeks! I was informed they were to be ready in 2weeks. Furthermore, upon collection, despite being offered refreshment I was disappointed that the staff did not place the medals on my Grandfather's suit! I expected better customer service from a luxury brand, I say this as I am about to read an MA in Luxury Brand Management at Regents University!