teresa ives

Review of Provena Covenant Medical Cente...

My Dad came in thru the ER on a Sun. night. He was...

My Dad came in thru the ER on a Sun. night. He was barely admitted but couldn't walk & ambulance had already been to pick him up after falling 4 times in 48 hrs. He ended up staying 10 days in hospital. Everyday he saw a different on call doctor, One doctor does not communicate with next, had unnecessary tests that did not consent to, nursing staff does not "tend" to patients in any way. My Dad needed help setting up his food tray, after telling nursing desk, writing it on his board, in his chart, it still didn't happen most days. He never got a shower, as he could not walk and was on oxygen. In the patient brochure it says the patient's family is responsible for basic needs of the patient, feeding, bathing, etc. This is just a travesty! What does one do if the patient's family lives across the country, like I do? My mother was not in any physical condition to "tend" to him 3x per day and does not drive. I would not recommend staying here at all.