J. W. H.

Review of InterContinental Hotels - AL B...

No doubt an iconic resort worth visiting. Guest ro...

No doubt an iconic resort worth visiting. Guest rooms are newly refurbished and nicely appointed. Service in the restaurants and by the pool deck can be hit or miss. Some employees are friendly and engaging, yet omit to follow through with a request. Others excel at their job. Yet others lack service culture and intuitiveness. Quality of food and beverages is equally inconsistent. Prices are very high, even at international standard compared to gateway destinations elsewhere.