Location is beautiful. Service is on par with the...

Location is beautiful. Service is on par with the rest of Panama which is not great; nothing happens quickly and there's no sense of urgency. Some of the things that led to my 3 star review: Room door wasn't working and took nearly 24 hours to replace the door lock batteries, baby's crib was not available, there were mosquitos in our room that bit us at night, room air conditioner is very loud (likely just old), room is dated and needs renovations, and towel service for the pool requires you wait at the front line desk which was often a very very long line