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Anne Dronten

3 years ago

Unfortunately a very bad experience with EU claim....

Unfortunately a very bad experience with EU claim. This organization has been processing your claim for months while another organization is resolving it within a few weeks. If you do not agree with a part of their process, you will be sent a high fine (in my case 220 euros) a year after submitting your question. So people pay attention with the fine print and snags with EU claim.
Moreover, I find the aggressive and intrusive approach by mail (of Ms. Hedy Elting) highly unprofessional.

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