Teresa O'Bryant

Review of Royal Pacific Resort

Amazing resort & added benefits if visiting Univer...

Amazing resort & added benefits if visiting Universal Studios. Room service was very prompt & formal. Housekeeping was incredibly polite & accommodating. Most issues were resolved in a timely manner.

The check in process was long & tedious, even with advance reservations. Then another long wait in a separate line for Universal passes. It would have been nice to have hotel transportation to & from airport with all reservations neatly packed & waiting( like the home of The Mouse does).

We were part of a wedding group & there were multiple billing mix ups. PAY ATTENTION TO ALL CHARGES ON ROOM BILLS!!! I do not recommend adding " bill to room" option as it isn't broken down as to what was billed.

The restaraunts on site are higher than average area, including park. They charged 25% gratuity for wedding reception, rather than usual 18%. The food was ok, but better food & pricing were avaible close by.