Maryam F

Review of Hotel Mercure Plaza de España

The good: The hotel is located close to all touris...

The good: The hotel is located close to all tourist attractions, restaurants, shops, movie theaters, grocery stores...Everything that you need is 5 minutes away. The rooms are kept clean. The people at the front desk and breakfast room were kind.

The bad:
The rooms have a musty moldy smell. The rooms are very clean, but very outdated and In desperate need of a facelift. Now, they are redoing the exterior building (there's construction when you walk through the front lobby) , but I REALLY think they need to be investing money in updating the rooms rather than the outside. When we first arrived they put us in room 217, which after 30 seconds in the room, shared a wall with the elevator. So if you are in any of the x17 rooms, SWITCH. You will NOT SLEEP FROM THE DOOR SLAMMING EVERY TIME SOMEONE ENTERS THE ELEVATOR. I immediately went back to the lobby and they put us in another room, away from the elevator. The breakfast was disappointing. We actually had to wait to be seated because they didn't have any tables open. Once we were taken to our table, i realized there were only 8 small tables in the breakfast room, that's it. I don't know if there is a bigger breakfast room elsewhere, but this was the smallest I've seen for a hotel this size. Now, the breakfast itself was comprised of pork, eggs, and cereal. Nothing interesting. The milk containers were both empty, the pepper grinder didn't work, and if you're vegan, you might as well skip breakfast. I think they charge 15 euro for it, which if it wasn't included in my rate, I would STRONGLY suggest you have breakfast elsewhere.