Jasmine Stoughton

Review of North Texas Area Community Hea...

I ve been seen twice at the NTACHC Northside locat...

I ve been seen twice at the NTACHC Northside location in 2019 and 2020. The care is quite good. The nurses and physicians are all experienced and good at patient care, but the administration is absolutely awful.

The check in procedure is terrible and completely inefficient. Both times I ve been seen my appointments started over an hour late. This time, I checked in online the day prior to my appointment, yet I still had to wait in a 30 minute line just to let the clinic know I was present, and my appointment still started over an hour late.

NTACHC constantly seems to be short staffed. I wanted to give them another shot, simply because the care is good and I support NTACHC s mission, but I will not be coming again in the future.