Was underwhelmed staying here, was really looking ...

Was underwhelmed staying here, was really looking forward to it. Average checkin process with two trainees trying to check you in after a long travel day. Twin bed room only, with beds not being centred to the tv. Broken remote in room. Requested late check out and they hadn t extended the time on the room cards, so we couldn t get back in the rooms. Rooms were lovely and clean however.