srinivasarao cherukuru

Review of Star Tour

Had a very bad experience on the four days tour we...

Had a very bad experience on the four days tour we booked. Very poor management and lost quiet a lot of time waiting for the ferry and seeing the attractions. It was all rushed up. Information was not provided properly which left us confused many times. The reason why we chose star tours is for them to manage for us so that we can have a relaxing and enjoying time but it turned to be a disaster and torture for us.

Also felt very sad and concerned for leaving a family behind when they were 5 min late. And mentioned to all of the bus that they have to learn for being late . The family was not listened to, when they have mentioned of their daughter being unwell. They were informed that they have to manage by themselves in a country they went as a tourist.

Overall neverever would recommend to anybody. Also when reported back, they did not show any remorse which is very poor customer relationship.