I really want to give this company a higher rating...

I really want to give this company a higher rating for two reasons.The selection, and their website. The website is really easy to use. However, after 2 separate orders, and speaking with customer service I still have bulbs that don't work, if we are talking a dome light no biggie, but I have had to take my dash apart 3 times now, only to end up ordering factory replacement instrument panel bulbs anyway. Granted, we are talking very little money, so I didn't even bother with a refund, but I would just like to see better quality.