My five year old MacBook had developed a screen fa...

My five year old MacBook had developed a screen fault and I took it to MacAssist as it was out of warranty. After investigating the problem they told me that it would probably be repaired by Apple at no cost because it was a defect Apple had extended the warranty to cover. I only paid the small investigation fee and MacAssist were right, Apple subsequently repaired it free. Now they could have repaired it and charged me for that work and I would have been none the wiser. That they didn't means I have trust in what this company says.