DO NOT USE SAMSON Trailways. My family Chartered t...

DO NOT USE SAMSON Trailways. My family Chartered the 55 passenger coach for our family reunion from Atlanta to DC for 4 days from the 21st of July 2016 to the 24th of July 2016. The temp outside was 98 to 103 each day. The air conditioner on the entire right side of the bus quit working on the way up in Greenville, SC. The driver said that he would have it checked when he get to DC... He never did. The toilet in the bus was never cleaned or serviced while we were in DC. If it was serviced it wasn't cleaned and was smelling terrible after a day or so. The best driver that the company claimed was so arrogant and has no people skills. He talk to you as if hehe really don't care what you report on him he has been there so long they are not going to believe you. We had one person with special needs on the bus that got so hot from the heat we had to make an emergency stop. We asked for a partial refund for not getting all the services that we paid for but I was told that they are not responsible for mechanical break downs and I signed the contract. So they really don't care. They had no problems getting paid up front. They had no problems cashing our check, but a company should reimburse us for services that are paid for but not rendered. I don't ask for refunds for satisfactory services but this company is not a place for anyone to charter a bus from. I asked to speak with the President of the company he sent a word back saying that he didn't have time to talk to me so as you can see... THEY JUST WANT YOUR MONEY AND TELL YOU TO LIVE WITH IT AND MAKE EXCUSES TO MAKE YOU think that it is your fault. But we will be contactacting Samson Trailways again through my attorney.