Melissa Chan Review of Hilton Hotel and Suites Niagar...
The driveway to valet and hotel entrance seems poo...
The driveway to valet and hotel entrance seems poorly planned. One way traffic and not much space. On busy days be ready to wait in line just to reach valet to make a decision on self-parking or valet service. Even looking for a free spot to unload takes effort. The hotel is under temporary renovations so pool and fitness services are unavailable. Alternative is to go to the Sheraton next door. Elevators are far from the entrance. Room prices are crazy expensive. Worst part was the room I stayed in with my family. We booked a two bedroom deluxe suite (2 bedrooms with king beds, living room, sitting area) with a premium hotel view of both falls. I was expecting 2 bedrooms with doors. What we got upon entrance was a small den area that fits the bed, 1 lamp, 1 bedside table and tv with dresser stand. Going along the hallway was a sink counter and door to the bathroom. At the end of the hallway was a door to the bedroom. Very bright and spacious with the full view of the falls. Sofa and desk also in this one room. Of course the guests who stayed in the one room with everything would enjoy their stay. But for the guest staying in the cramped den with no windows, and 1 light, it was awful. Even if you tolerate it, the poor ventilation to that room was pretty much non-existant. I was always so hot. Turning on the AC in the full bedroom barely helped. We couldn't switch or upgrade rooms as the hotel was fully booked. I feel the advertisement for this room is false hence the lack of pictures online. Whoever planned out these rooms did a terrible job. I will not be coming back.
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