Jackie Makeup Artist

Review of Sahara Chrysler Jeep Dodge Ram

If you are a minority please do NOT take your car ...

If you are a minority please do NOT take your car to this place for service. I brought my car in for service twice to this location and each time I was sent out of there as if I stole something w/o service. I had an appointment this morning for 7:30 AM I was there at 7:15 AM the gentleman told me there were 30 cars ahead of me and they may not get to my car today it may be tomorrow. I stressed I have an appointment so that should secure a spot for someone to look at my car.

When that did not discourage me to leave he asked what was I in for I said for someone to look at my air conditioning as it was spotty sometimes it works and sometimes it doesn t. He asked if my air-conditioning is working now I said yes he said he didn t want to take the car back and it worked it will be a complete waste of time. I stressed sometimes it works and sometimes it doesn t. I wanted to get to the root of the problem why it was spotty. When that did not discourage me he said it would cost $150 for them to look at it if they found something they would go towards the cost of maintenance if not I would be out of $150. I would not mind paying $150 to repair the air-conditioning but to just see if there s a problem when I know there s a problem I had a problem with that amount of money just to do an analysis.

Like I said this is the second time I ve been to this place and no service each time I was encouraged to leave. I will never ever go back to this place they do not want to work on my car I don t think they believe I can pay for it I would not go to a dealership to get my car serviced without the ability to pay..This is the way I have felt for both times I ve been to this place.

It is very insulting to feel like we have 30 cars ahead of you we can t get to you even though you have an appointment and you probably won t be able to pay it so goodbye.