Tom Zieba Review of Hilton London Metropole
I cannot believe this flies under the Hilton flag....
I cannot believe this flies under the Hilton flag. Old. Tired. Worm out. Rooms in the tower section are all old and in desperate need of a refresh. They are charging close to $180 for rooms in this shape and it is appealing. No heat. We were lied to by the front desk. A truly abysmal experience. I heard people chatting about the poor state of rooms.
Breakfast spread is okay, usual eggs and meats or croissants yogurt, bottomless coffee.
A really nice pool facility that wasn't overcrowded. But the rooms were absolutely disgusting. The mattresses were shot with spring coils poking through. I asked for a new room but they said they were all like this.
I'm platinum with IHG and never again Hilton after this trip.
And oh, working fridges only for guests who need to refrigerate medicine, yeah.
Comments: