Jason Tomberlin

Review of W Los Angeles (by Starwood hot...

First, the room was ok, a bit warn in places but n...

First, the room was ok, a bit warn in places but nothing to really complain about. Room service got our order wrong but corrected it. The room was quite, but the thing I want most in a hotel is a decent night's sleep. At 2 am, I woke up sweating. I realized our AC wasn't cooling the room and I just about lost it. I go to adjust the thermostat and it's locked! All it will allow us to do was turn it off - not that it was doing anything. Ended up with the windows open just to get to a tolerable temp. Not happy!