Ethan Kleinschmidt

Review of Tenvoorde Ford

Had gone to the dealership recently looking at a n...

Had gone to the dealership recently looking at a new Ford Focus ST. I was confronted by an employee by the name of Manny I believe. I asked to test drive the vehicle because I narrowed it down to the focus and two other vehicles and wanted to get a feel for all of them. He headed right to his desk and he put us in their system and began to run numbers immediately. At this point we have still not even driven the vehicle. He had made payments options based on a question or two that he had asked m
e. I proceeded to leave and look elsewhere. I had received a call the next day from him saying I had an appointment on a blue escape, when I had never mentioned setting an appointment or looking at any escape. I've been in the industry for some time now and bought and sold a lot of cars. Lack of tact and professionalism really put me off to this dealership. Would definitely suggest going elsewhere if you're looking for a new or used vehicle.