Kay Ballard

Review of Bruno Air Conditioning

The only reason Bruno Air has so many positive rev...

The only reason Bruno Air has so many positive reviews is that the technicians ask you to give them a good review so they can get bonus. Be sure to read news in January and February, 2019 about Bruno Total Home before using them

I have had a terrible experience with Bruno. Do not believe that Louis Bruno cares about his customers. He would not take or return my phone calls. I wrote a negative comment on the Bruno Air Facebook page so I was blocked from making comments. When I called for a repair service, a repairman and a "salesman" arrived. I didn't realize this until later. We had lots of trouble with our new system that cost over $20,000. Most recently, a maintenance guy came out to check the system and said there were 2 items needed on that system installed by Bruno less than two years ago. Don't believe Louis Bruno when he talks about what a great businessman he is. No one on my street will use Bruno because they know how many times my new AC system had to be serviced. Communication is terrible at Bruno Air.