Victoria Jean

Review of Safeco

I am only putting a star because I had to to be ab...

I am only putting a star because I had to to be able to write a review. This company is awful. They have made me pay fees that I have already paid over and over. They seem confused on the phone every time I talk to them. And because of their miscommunication and mistakes they re telling me I am at risk for being cancelled. They told me that I needed to drive IN THE SNOW for at least 20 mins a day I did this for my Discount (I did the tracker so I could get a discount based on my driving) and now they re saying that I owe MORE money because I failed to activate the sensor.... which has been plugged in and blinking for over a month now. They also failed to reach out to me to let me know it wasn t working.... if that s the case. Now something that should be like $400 is over $1000. They re unreasonable.