Keeley Sparrow

Review of KidZania London

Went today for the first time and it was really di...

Went today for the first time and it was really disappointing. We had prebooked as a party, but it was a chaotic queuing system to get in with members of staff telling us to go to different queues etc and changing their minds a couple of minutes later, even telling adults to leave their children queuing while they queued at a different desk. The children then got swallowed up by the huge throng of people and were in tears. 30/40 mins wait for most of the attractions. Many of the attractions especially the ones my elder son was looking forward to were closed. We queued in two different food outlets about 1pm to be told that they had run out of burgers/fries, cheese and other staple ingredients. Lots of queue jumping . I'm sorry to say we won't be coming back.