Listen, I went to get my tickets before the show. ...

Listen, I went to get my tickets before the show. I was able to get up via elevator, get to the box office, and because they were doing sound checks, not allowed to leave. This is an hour before performance. I told her I was unable to go down stairs. She said it wasn't her problem. At this point, I needed to use the facilities. I asked her point blank if that meant I was now trapped there till the house opened, and she said yes. Handicapped unfriendly, rude, horrible.