Customer stop at KPN? Already 4 calls with KPN Zak...

Customer stop at KPN? Already 4 calls with KPN Zakelijk (each half an hour). Order keeps disappearing, but it should be fine after that. Then no message even though this is promised. They are now going to look further ... they kept referring to external companies that make mistakes while I only called KPN directly for business purposes.

If this is not ok within 1 day, I will look further and buy iPhone 12 with subscriptions elsewhere. Too bad, already bad service while we are not even a customer.