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Review of Omni Severin - Indianapolis

Beautiful hotel, well situated and very comfortabl...

Beautiful hotel, well situated and very comfortable with plenty of in-house options. The thing that put this over the top for us though was the staff - the Omni Severin staff was the most welcoming, accommodating and cheerful group of people and we interacted with a number of different staffing departments during our week-long stay. We were greeted upon every arrival, offered assistance at every turn and made to feel like we were valued guests by each staff person we came into contact with. It was a wonderful experience and I look forward to my next opportunity to stay at this hotel as well as other Omni properties in the hope that this is a brand-wide approach to guest services. The Omni Severin staff certainly left a positive impression for my group - thank you for a job well done!