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kali dali

3 years ago

I have been going for about two years. I never had...

I have been going for about two years. I never had anyone other than the PA I see. The front office has always been friendly. I was a bit frustrated how they charged though. I wasn't aware that if you go in for an annual exam and tell them you have problem, you will get tested and charged for those tests for the problem. It is not covered all in your annual visit. It is not their fault, they have to do it for the insurance company. I do get a bit irritated how the front desk always asks me if I want to get shots as a selling gimmick. I never had anyone be rude to me. They were always professional. I had an issue and they were very thorough and helpful. It is your respinsibility as a patient to find out if the doctor you choose is in your network. You can't rely on staff to do your work for you. I will continue as a patient since I really haven't had any serious issues. I only go once or twice a year anyway. I don't know them or work for them.

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