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Erik McNair

4 years ago

I bought my Civic at the Carey Paul Honda in Snell...

I bought my Civic at the Carey Paul Honda in Snellville and got an extended maintenance warranty. I called up and asked to make an appointment for an oil change (explaining that I bought my Civic in Snellville and had a warranty to get a free oil change). They took my information and set an appointment time for me.

I brought the car in and they then started saying that I couldn't get the car serviced there and I didn't have a warranty. The serviceperson (Jean) was very rude. I had to bring my car back to Carey Paul to get an explanation that my extended maintenance warranty works at every Honda location... except Gwinnett Place Honda AND Gwinnett Place Honda's extended maintenance warranty is not accepted anywhere but Gwinnett Place Honda.

I think it is safe to say that buying a car at this dealership (especially buying it with an extended maintenance warranty) would be a VERY bad idea...

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