S

Santosh Mishra

3 years ago

It may be a descent service in patches.

It may be a descent service in patches.

But at the most inopportune times, their side modem, cables, roof top equipment can screw up.

The service won't pick up a request easily for connection drop.

And they may begin by trivial check outs with caller. Invariably their series of 'one-size-fits-all' questions have a temper:

"Did you change laptop?" ....
"Did you pull out the cable?" .....
"Did you disconnect power?" .....
"Did you .....?"
....!##$%^&..
...
"OK sir cable to be checked, we'll send Engineer tomorrow "

If they feel cornered they coach on getting a router or changing your laptop, not their splitter.

For underwhelming response to calls, one gets the extras as spam messages from them bearing zero relevance

And well well!
To all that is said, response from JS as is below depicts that they wouldn't surmise what a customer is telling.

Alas! It goes their smart way !

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