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Pamela Hardy Review of Shephards Beach Resort
My husband and I planned a 40/50 birthday bash for...
My husband and I planned a 40/50 birthday bash for our friends and family. I have to say the staff at the Restaurant was fantastic and Kelly out at the Tiki bar was super energetic. We had a great time with our friends. As for the hotel management and check in staff, We received NO consideration for our birthday at all. NO card in the room NOTHING> you'd think after all the money I spent and saved for a whole year we'd at least get some acknowledgment of our birthday. No consideration for our friends coming to be with us either I would have expected them not to have to pay a cover after all the money I spent. NOTHING not even after I sent the management 2 emails. HAVE TO SAY THE WORST COSTUMER SERVICE EVER!!!!!
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