I really wanted to give this place a 5-star review...

I really wanted to give this place a 5-star review I really wanted to provide a good review of this place but I cannot. Today my colleague and I attempted to go there for lunch and was greeted kindly by the hostess and she let us know that it was going to be about it 15 to 20 minute wait we said no problem. I asked where was the restroom and I was guided there but helpful attendee I'm not sure what her full title was but she was kind enough to walk me halfway to the bathroom. On my way back from the bathroom to the waiting area by the front door where it was blazingly cold outside and the wind would just rush us every time someone opened the door to walk in I noticed that there were several tables open there were about three tables that were open for party of two about four tables open for about a party of four to six. As I woke back up there and I stood in the waiting area I started thinking to myself maybe did Hostess doesn't know that there are actually open tables and so I kindly spoke to her and I asked her do you know that there are several open tables available right now and people could actually be sat. Her response was I understand but we can only sit you based on our current Staffing. I said okay and walked away and continue to wait. I left about 2 minutes ago by and during that 2 minutes that I was waiting I was just thinking to myself what did this person just tell me they cannot sit me because of their current Staffing. I further thought to myself I would rather wait sitting at a table for someone to finally come provide me service vs sitting by this cold front door for about 15 to 20 minutes. So I approach the hostess and I asked her to please once again tell me why she cannot sit me and she told me once again that it was based on current Staffing that she could not sit my colleague and I. I said I understand what you're telling me but I would rather wait for someone to greet me at a table versus sitting by this cold door. I provide no exaggeration in my review and I am not trying to bad-mouth anyone but I kid you not the girl looked at me with a Blank Stare and it was almost as if I was talking to a wall when I asked her to please once again for the third time further explain why you cannot sit us immediately and have us to continue to wait when there are several tables that are open right now. A couple seconds later another attendee walked up and she inquired about our conversation and I said to her why can't we be set right now when there are open tables for a party of two and I kid you not the same Blank Stare was given to me. The second lady been told me I assure you we will have you seated as soon as possible. My colleague and I continue to wait for about another 5 minutes and I was explaining to him the conversation that I just had and how I feel like I just got blown off and don't understand still why they could not sit us when there were several open tables for a party of Two and a party of four to six available. This was during lunch time so I understand there was a huge rush however when I tell you to your face and explain to you and points to the open tables and my response from your workers is a Blank Stare and not even a real explanation it was insulting. I can understand getting horrible service with someone that's not very attentive someone that leaves my drinks empty somebody that doesn't greet me nicely and check on me throughout the time that I'm eating my dinner but for you to look me in my face and to not give me an explanation and to only receive a blank stare as to why you cannot sit me immediately was very hurtful I was hurt it was really really hurt and how was insulted. This is not what I expected from this place I've never been treated like that in my life and I really hope that the manager responds to me and I will be glad to talk to the manager in person and explain what happened they can call my cell phone number they can give me a direct inbox message we can coordinate that and we can talk about my experience but I am offering no exaggeration.