Amy Modigell

Review of Country Inn and Suites, Baymon...

The worst experience ever!!! The food was not good...

The worst experience ever!!! The food was not good and a limited menu for lunch. No bread basket or appetizers on menu. Food thumps DOWN. My $10 a glass of wine tasted like a house wine at Applebees. Drinks thumps DOWN. After a long wait we first got our Entree, then later our soup and then last our house salad? Apparently our server had no training at all.. Wait service thumps DOWN. I used the restroom, which is located in the basement. And I will add the steps were dirty and the one stall/unisex bathroom was outdated and dirty. Another thumps DOWN. Then the check came. I can't not even get into all the details it was awful. We had two certificates. apparently only one party was allowed to use this???? But if the other couple with us would of sat at the table behind us then it would of been accepted. I then asked to talk to the Manager. The manager was rude and actually raised her voice and yelled. We had a party of 5 and all concurred she was unprofessional and confrontational . Thumps DOWN management and the owner. I do feel very sorry for the untrained waiter we had, and I suggested he should find another job somewhere else. I eat out a lot as most of us do and I travel with my husband nationally and may I add I am 50, so I feel my experience has been vast. I have never experienced anything like this nightmare before. Especially the way management acted. I recommend NO one going to Henderson Castle for any reason at all.