My son and his roommates are tenants. They have b...

My son and his roommates are tenants. They have been waiting two weeks for the refrigerator to be repaired or replaced, and Lorac won't return my calls. The house is owned by Carol Holley, Broker in charge at Lorac, so they are not even having to negotiate with an outside owner; this is all under Lorac's control.

Obviously, tenants beware, but property owners beware, too. Is this the kind of unprofessional team you want managing your property?